Acode|AI — facilities ops on WhatsApp
Service orders, rounds, NPS and material consumption in ready-to-use WhatsApp flows. On-site QR Codes, a BOT that talks to users, and SLAs under control for condos and corporate buildings. Also ideal for property operations, including Airbnb.
How Acode|AI works
In minutes you set up Locations, choose WhatsApp flows (service orders, rounds, NPS, materials) and define service teams. From there, the BOT orchestrates opening and closing requests. Works great for building operations and property portfolios, including Airbnb.
1. Set up Locations & Teams
Examples: Pantry (1st floor), Bathroom (3rd), Front desk… with teams like Cleaning, Maintenance, Security.
2. Choose WhatsApp flows
Open a request, rate the location, register rounds, report material consumption… each Location with the flow that makes sense.
3. The BOT runs the operation
Users scan the QR Code, talk to the BOT and Acode|AI routes to the right team, logs check-in/checkout and feeds SLAs and dashboards.
A WhatsApp flow library for Facilities
Service orders, rounds, NPS and material consumption — all running with on-site QR Codes and a WhatsApp BOT. Great for buildings and property portfolios, including Airbnb.
Ready-to-use WhatsApp flows
Open requests, rate locations, run rounds and report materials — all through QR Code + BOT.
Built for condos & multi-site ops
Each tower, block and floor with its own QR, routing rules and service teams — all in one dashboard.
Routines & SLAs under control
Recurring routines per location, WhatsApp check-in/checkout and metrics for response time, first touch and resolution.
Integration-ready (API + webhooks)
API, webhooks and service-order events to connect maintenance, change management (GMUD) and your intelligence layers.
Where Acode|AI fits
Facilities operations with SLA, traceability, inventory and integrations — executed on-site with QR Codes + WhatsApp, and extended by IoT/AI when needed.
Hospitals & Clinics
Critical incidents, preventive routines and audit-ready evidence — without relying on phone calls.
- SLA + escalation for critical requests and triage
- Evidence capture (photo/video) and full history per location/asset
- IoT-triggered alerts (doors/temperature/sensors) when applicable
Condos & Buildings
One standard for multiple towers, floors and vendors — with governance and clear accountability.
- QR per location + routing rules per team/vendor
- Dashboards for response time, first touch and resolution
- Traceability for audits and management reporting
Airbnb / Short-term rentals
Turnover at scale: cleaning, maintenance and emergency response with predictable execution per property.
- Guest support via QR + WhatsApp (with controlled handoff)
- Cleaning/maintenance checklists with evidence
- SLA visibility by property, team and supplier
Industries & Plants
Corrective + preventive workflows with traceability, approvals and integrations across teams.
- Work orders with evidence, ownership and approvals
- Integration layer (API + webhooks) to avoid double entry
- AI assistance to classify issues and speed up routing
Retail chains & distributed ops
Many sites, one operating model — less downtime, higher standardization and governance.
- Standard flows per discipline and location
- Inventory control for parts/materials and restocking
- KPIs: SLA, recurrence, cost and supplier performance
Campuses & Universities
High circulation, multiple stakeholders and constant demand — organized into measurable service levels.
- Multi-team routing (security/cleaning/maintenance)
- Evidence + history by building/area/asset
- Communication and execution tracked end-to-end
Frequently asked questions
The most common questions about Acode|AI — WhatsApp flows, QR Codes, SLA, condos and integrations.
Contact
Tell us briefly about your operation (building, condo, mall…) and we’ll set up a pilot with tailored WhatsApp workflows.
Let’s talk
Share the number of Locations, Groups, and your target SLA. With just a few details we can recommend ready-to-run WhatsApp workflows (service requests, rounds, NPS, materials) to kick off a pilot.